We are seeking a proactive, organised and service-oriented Office Manager to oversee the day-to-day operations of our Singapore office. The primary focus is facilities, administration and a positive workplace experience. The role also acts as the local hands and eyes for Global IT, providing practical, non-technical help with office equipment and logistics. Working directly with Singapore IT MSP, no specialist IT qualifications are required for this role.

Office management & facilities | approximately 90%

• Manage daily office operations and maintain a safe, professional, welcoming and productive workplace.

• Support the planning, implementation and continuous improvement of office policies, procedures and ways of working to improve workflow, consistency and productivity.

• Manage office budgets, expenses, supplier invoices and purchasing administration, ensuring spend is tracked and escalated where required.

• Coordinate facilities maintenance, cleaning, building management, security, access passes, equipment and office supplies, liaising with vendors and service providers as needed.

• Act as the first point of contact for external guests and visitors, ensuring a professional and welcoming experience.

• Schedule and coordinate meetings, appointments, meeting rooms, visitor arrangements, employee events and local office communications.

• Maintain and update office records, ensuring information is accurate, well organised and handled in line with data protection and confidentiality requirements.

• Coordinate new-starter workplace readiness, including desk allocation and building access.

• Resolve day-to-day office-related issues and complaints, escalating complex, sensitive or urgent matters to senior management where appropriate.

• Work with Operations and the Global IT team on office improvements and employee experience initiatives. Local IT assistance & coordination | approximately 10%

• Replace printer toner and paper and report printer faults to Global IT.

• Perform basic meeting room AV checks, including power, cables and Microsoft Teams equipment; report faults promptly.

• Receive, securely store, distribute and track laptops, monitors and peripherals.

• Coordinate laptop deliveries, collections and returns using approved courier services.

• Work with Global IT and the Singapore MSP on joiner, mover and leaver (JML) equipment logistics. • Assist with arranging laptop rebuilds or reimaging by Global IT or the MSP, and with physical equipment handovers.

• Coordinate MSP on-site visits and provide basic physical checks when requested by Global IT. Scope of IT involvement This is not an IT support or system administration position. Technical troubleshooting, laptop configuration and rebuilding, identity and access management, cybersecurity and infrastructure changes remain with Global IT and approved service providers. The Office Manager will not require privileged IT access.